We hope this message finds you well, and we want to start by expressing our sincerest gratitude for your continued loyalty and patience during the recent changes we've been making. Today, we are thrilled to announce the launch of our brand new website, and we are excited to share all the fantastic features it brings to enhance your shopping experience.
Our new platform is a significant leap forward, offering an array of brilliant features. One standout feature we're excited to share is the enhanced returns management directly from within your account, ensuring a more convenient and hassle-free process for our valued customers.
In addition to this, we are delighted to introduce a new option at checkout that provides you with even more flexibility. Now, when placing your order online, you have the choice to pay over the phone. Simply select this option during checkout, and a dedicated member of our team will reach out to you to facilitate the payment process. Alternatively, feel free to take the initiative and give us a call directly.
One of the most beneficial is the ability track orders directly from within your account, making the process more convenient and hassle-free. There are a couple of ways to do this, one is by clicking on the tracking link which will give you real time data or by using the Shop App.
As we've migrated to this new platform, we'd like to inform you that your data hasn't automatically synced over. To continue enjoying our services, please take a moment to register your details and create a new account. You can also use this new account to place orders seamlessly.
Plus if you sign up to the newsletter you get 15% off your next order.
But that's not all; we have some fantastic news about our product offerings. We've expanded our range to include more brands, catering to your diverse needs and interests. You'll now find an even wider selection of products, including brands like Sticky Baits, NGT, Leatherman, and Victorinox. Our product range has diversified to encompass Hunting and Shooting, Fishing and Baits, Archery, Clothing, and an extensive collection of Knives and Tools. Plus a fantastic kids' range of outdoor clothing and toys.
We're committed to providing you with a more extensive and varied selection to meet all your outdoor and recreational needs and will continue to source new brands and products.
Additionally, we're excited to share some exciting news about a fun and unique feature on our new website. One of our sons, who is only 13 years old, has developed a slot machine discount game for our site. You can now pull the virtual handle and reveal special discount codes, adding an element of surprise and fun to your shopping experience. To keep the performance of the website he has not added any adverts to this slot machine, so he does not make anything from this at all. So, we have added a tip button at checkout, so that if you value his game, and it has given you a great deal, you can always say thank you. Any tip left will go directly to him. He is saving his money as he is now developing a full game - something to look forward to in the future. We are incredibly proud of this young talent and his contribution to our website.
If you didn't know, we are a family-run business, and another of our sons has recently joined the team. You will notice an increased social media presence, and we will all benefit from his added expertise.
Thank you again for your continued support, and we hope you enjoy exploring our new website with its enhanced features, expanded product offerings, and exclusive discounts. Your satisfaction is our top priority, and we're here to assist you every step of the way.
We're continuously updating our store with new products. If there's something you want that isn't listed yet, feel free to email us, and we'll make sure to add it for you
If you have any questions, concerns, or feedback, please feel free to contact our customer support team. We are here to make your experience as enjoyable as possible.
Warm regards,
David and team
